
TERMS AND CONDITIONS
We believe in trust, transparency, and quality care. These terms outline what you can expect from us and how we ensure a smooth experience.
Our Commitment to Trust & Transparency
Last Updated: February 7, 2025
Welcome to the Customer Support Workers (CSW) website. By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree with these terms, you should not access or use this website. These Terms of Use constitute a legally binding agreement between you and CSW regarding your use of the website and any services provided through it.
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The information on this website is intended to provide general information about the services offered by CSW, including in-home care for elderly individuals, persons with disabilities, and those in need of assistance. While CSW strives to provide accurate and up-to-date information, the content on this website is provided for informational purposes only and should not be considered medical, legal, or financial advice. CSW makes no representations or warranties regarding the completeness, accuracy, or reliability of any information on this website.
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You are responsible for ensuring that your use of this website complies with all applicable laws and regulations. You may use this website only for lawful purposes and in accordance with these Terms of Use. Any unauthorized use of the website, including but not limited to attempting to gain unauthorized access to CSW's systems, using the website for fraudulent purposes, or transmitting malicious software, is strictly prohibited. CSW reserves the right to restrict or terminate your access to the website at its sole discretion if you engage in any prohibited activities.
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CSW provides its caregiving services through qualified professionals who are trained to assist individuals in need. However, CSW does not guarantee the availability of any specific caregiver or the suitability of services for any particular individual. The services provided by CSW are subject to availability, and CSW reserves the right to modify or discontinue any service at any time without prior notice. CSW also reserves the right to refuse service to any individual at its discretion if it determines that the service cannot be provided safely or effectively.
​By using this website, you acknowledge and agree that CSW is not liable for any damages resulting from your use of the website or reliance on any information contained herein. CSW disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. CSW shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website, even if CSW has been advised of the possibility of such damages. Some jurisdictions do not allow limitations on implied warranties or the exclusion of certain damages, so these limitations may not apply to you to the fullest extent permitted by law.
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Any disputes arising out of or relating to these Terms of Use shall be governed by the laws of Ontario, Canada, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Toronto, Canada, for the resolution of any disputes. If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.​ CSW may modify these Terms of Use at any time without prior notice. It is your responsibility to review these Terms of Use periodically for any changes. Your continued use of the website following any modifications constitutes your acceptance of the revised terms. If you do not agree with any changes, you must discontinue your use of the website immediately.
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CSW takes privacy seriously and is committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services. By using this website, you consent to the collection and use of your information as described in our Privacy Policy. CSW does not sell, rent, or share your personal information with third parties except as required by law or as necessary to provide our services.
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You acknowledge and agree that any content you submit to CSW through this website, including but not limited to inquiries, feedback, or testimonials, becomes the property of CSW and may be used for marketing, promotional, or service improvement purposes. By submitting content, you grant CSW a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, reproduce, distribute, and display the content in connection with its business operations. You represent and warrant that any content you submit does not infringe the rights of any third party or violate any applicable laws.
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If you have any questions or concerns regarding these Terms of Use, you may contact CSW at cswteam.ca@gmail.com. Your use of this website constitutes your acknowledgment and agreement to these Terms of Use. If you do not agree with these terms, you should not access or use this website. CSW reserves all rights not expressly granted herein.

